Refund policy
Refund Policy
All Sales Are Final
Thank you for shopping with us.
Due to the limited nature of our products and to ensure fairness to all customers, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.
Please review your order carefully before completing your purchase.
Order Changes & Cancellations
Once an order has been submitted, it immediately enters our processing queue. Because of this, we are unable to cancel, modify, or combine orders after they have been placed.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
-
Your order number
-
Clear photos of the item(s)
-
Photos of the shipping packaging (if applicable)
After reviewing your claim, we will determine the appropriate resolution, which may include a replacement or store credit at our discretion.
Lost or Stolen Packages
We are not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact the shipping carrier directly. If you purchased Shipping Protection during checkout, please follow the instructions provided with your protection plan to file a claim.
Chargebacks
Initiating a chargeback for an order that complies with this policy may delay or prevent future purchases from our store. We encourage customers to contact us first so we can help resolve any issues.
Contact Us
If you have any questions regarding your order, please contact us before making a purchase.
By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.